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Frequently Asked Questions
At Toshi Jewels, we prioritise quality and craftsmanship. Our accessories differ in the materials used depending on the product.
Our accessories are carefully curated to reflect timeless elegance, we understand the desire for personalised touches. At this however, we do not offer any customisations to our accessories.
To preserve the longevity of your Toshi Jewels accessories, we recommend storing them in a cool, dry place away from direct sunlight and moisture. Avoid contact with harsh chemicals, perfumes, and cosmetics. Regularly clean your accessories with a soft, dry cloth to remove any dirt or residue.
Yes, we proudly offer worldwide shipping for all our accessories. Whether you're located in Australia, the United States, Europe, or anywhere else in the world, you can enjoy our exquisite pieces delivered straight to your doorstep. Please note that shipping times may vary depending on your location.
Please see our returns policy here for further information.