General

1. I have received my item and its damaged, what do I do?

We always ensure our jewellery is packaged with quality.

If some reason you have received damaged jewellery  please contact@toshijewels.com.au. Please refer further to Shipping and Returns for further information.

2. Do you make custom orders?

We can try to accommodate you as best we can, please email us at contact@toshijewels.com.au 

3. I want to collaborate with your brand, how do I do this?

Email us at contact@toshijewels.com.au with your portfolio and let's work together! We would love to hear your ideas.